Functional Consultant (French speaker)
About Us
At Nextlane, we don’t just develop software solutions – we create the future of the automotive industry.
We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.
We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.
So… What does it mean to be a #Nextlaner?
Be part of a growth-oriented culture.
Collaborate with colleagues from all over the world.
Believe in the Power of ideas and the diversity of thought.
Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.
Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.
At Nextlane, you’ll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.
About the role:
Nextlane is Building a Customer Training Center of Excellence to scale knowledge and drive adoption of Nextlane products across regions.
To join the Center of Excellence, we are hiring Functional Consultants to create a centralized team focused on developing online training and certification content, delivering paid remote training, and offering in-person sessions when required.
This team will need to support multiple products in multiple languages, ensuring consistency and quality across regions. You will work closely with local teams across multiple European countries, contributing to a truly international collaboration environment where knowledge sharing and cross-border teamwork are key to success
Your Responsibilities:
As a key member of the team, you will be responsible for:
Configure, deploy, and support the rollout of Nextlane solutions, ensuring a smooth and successful customer go-live
Design, create, and maintain clear, high-quality training materials and product documentation
Develop engaging online training and certification content aligned with product evolution and customer needs
Deliver paid remote training sessions and support on-site training when required
Adapt training content to support multiple languages and regional requirements
Ensure consistency, quality, and best practices across training programs, products, and regions
Provide remote go-live and post-go-live support to ensure user confidence and adoption
Collaborate in cross-functional and transversal initiatives with Sales, Support, L&D, Product, and other internal stakeholders
Develop and deliver high-quality training and certification content to drive customer adoption of Nextlane solutions
Configure and support the rollout of Nextlane products, including remote go-live assistance
Deliver paid remote training sessions and support in-person training when required
Ensure consistency and quality of training across multiple products, languages, and regions
Act as a functional expert and trusted partner for customers, collaborators, and internal teams within the Customer Training Center of Excellence
What We're Looking For:
Experience:
Experience delivering user training, onboarding, or functional consulting within a software, ERP, or SaaS environment
Proven ability to design and facilitate engaging training sessions, both remotely and in person
Experience supporting software deployment, configuration, and go-live activities
Exposure to project-based environments, with an understanding of implementation timelines, dependencies, and customer expectations
Experience working with international customers or multi-market environments is a strong advantage
Languages: At least B2 in English and fluently in French. Other european language can be a bonus
Communication: Strong communication skills, both verbal and written.
Excellent verbal and written communication skills, with the ability to explain complex functional concepts in a clear and structured way
Confident training facilitator, comfortable engaging diverse audiences and adapting communication style to different user profiles
Ability to collaborate effectively with internal teams and act as a trusted point of contact for customers during training and rollout phases
Technical Skills:
Strong understanding of software solutions, ERP systems, and business process flows
Solid knowledge of business management fundamentals, with basic accounting principles as an advantage
Familiarity with project management concepts and tools used in implementation and training contexts
Proficient with office productivity and content creation tools (e.g. presentations, documentation, online learning platforms)
Ability to translate functional and technical features into practical, user-oriented training content
Interpersonal Skills:
Strong interpersonal skills with a customer-focused and service-oriented mindset
Analytical and structured, with the ability to synthesize information and adapt content to different audiences
Proactive, organized, and comfortable working in a fast-paced, evolving environment
Collaborative team player, able to work effectively across functions and cultures
Our Recruitment Process:
30-minute introductory call with our Talent Acquisition Specialist.
45 min interview with 2 members of the team.
45 min interview with the hiring manager on site.
What We Offer:
We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:
Hybrid Work: Rotational model, 2 days onsite, three days remote.
Annual Payments: 14 payments per year (12 monthly payments + 1 summer bonus + 1 Christmas bonus in November).
Meal Voucher: €10.20 per working day.
Vacation: 23 vacation days, plus 24th or 31st December off.
Language Training: Access to group classes in Spanish, English, or French.
Private Medical Insurance: Multicare coverage.
Teambuilding: Join us for memorable afterworks and team activities!
Diversity, Inclusion & Belonging
At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.
Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.
Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.
Join Nextlane and become part of the technological revolution in the automotive industry.
Discover why we are a great place to develop your talent!
- Department
- Customer Excellence
- Locations
- Portugal - Porto
- Remote status
- Hybrid
About Nextlane
At Nextlane, we connect every part of the automotive value chain—dealers, OEMs, dealer groups, and technology partners—through one open, secure, and smart platform for automotive retail software.
Our platform removes fragmentation by unifying DMS and CRM workflows into one connected Sales and After-Sales ecosystem—ensuring consistent data, smoother integrations, and more efficient operations across sales, service, and back-office teams.
AI is increasingly embedded across our solutions, enhancing how dealers and OEMs work every day. New AI-driven capabilities improve quality, automate routine tasks, and strengthen data accuracy—bringing more intelligence and speed to sales and after-sales processes.
Built on a cloud-native architecture, the Nextlane Platform delivers the scalability, security, and performance modern dealerships and OEMs need. It connects our DMS and CRM solutions with OEM systems and third-party apps, ensuring compliance, uptime, and future-ready innovation.
With 700 experts supporting 10,000 dealerships in 11 countries and integrating 60+ OEM brands, Nextlane is Europe’s largest connected automotive software platform—accelerating digital transformation and continuous operational improvement.
Our growing Partner Ecosystem brings together leading third-party innovators to extend platform value—helping dealerships automate workflows, boost performance, enhance customer experiences, and stay ahead of industry change.